Published June 30, 2020
If you’re planning to travel to another state, buses are probably the most economical option. Not only that, but they also have less of an environmental impact than taking a plane and personal cars.
Each company has its fair share of pros and cons. Here we try to answer which bus company is better for you.
Greyhound is a clear winner in this department. A little while back, they upgraded their seats to reclining leather ones. Not only that but they provide more legroom in their buses too.
Megabus has seats that you’d expect from a regular commercial bus. The somewhat fuzzy wool material just doesn’t feel as premium as the leather seats on Greyhound.
As far as wi-fi goes, both buses say they provide them, but many haven’t been able to access them. With that being said, this one goes to Greyhound.
Website Experience is a tricky one. Greyhound has a beautiful-looking UI that screams classy. However, Megabus stands out for its simplicity and clarity.
Additionally, Megabus also allows its customers to select specific seats on the bus that they want to occupy. Greyhound does not assign seats for its customers, but the front seats are reserved for PWDs.
When it comes to responsiveness and waiting time, Megabus posed far fewer problems in that regard.
Megabus gets the win in this one.
Accessibility refers to the number of routes and route schedules. Greyhound has substantially more routes while offering express routes as well. It has 123 routes compared to Megabus’ 30.
Travelers have also mentioned that Greyhound’s travel times are much more forgiving than Megabus’.
This one goes to Greyhound.
This category is the most lopsided one.
In fact, this category might be trying to compare apples to oranges. Megabus’ bus stops are no-frills surface parking lots. There’s really not much else to say because there aren’t any special features there.
Greyhound’s terminals, on the other hand, are more reminiscent of airline terminals. That’s not an exaggeration. Their terminals have several features, such as food services, ATMs, and package shipping services.
If you’re looking for premium customer service, then bus travel is not the best option for you. I’m not saying that their customer service is poor by any means. But you barely have to interact with them, so there’s not much to rate.
Many travelers do say that the drivers are great and respectful people. In this category, I can say that you can’t really go wrong with either company.
This one’s a tie.
Prices expectedly vary with time. Depending on the route and when you reserve your tickets, Megabus generally provides the cheaper option.
That isn’t to say that Greyhound is that much more expensive than Megabus. Greyhound can be cheaper on a lot of occasions too.
But for the most part, Megabus is your guy in this department.
Different people value different things, so we really can’t say that one company is better than the other. However, if we assume that each of these features is equally important, Greyhound is the close winner.
About The Author
Terrence Tan Ting is an industrial engineer by profession but a full time writer by passion. He loves to write about a wide range of topics from many different industries thanks to his undying curiosity.